If your flight is within the EU and is operated either by an EU or a non-EU airline
If your flight arrives in the EU from outside the EU and is operated by an EU airline
If your flight departs from the EU to a non-EU country operated by an EU or a non-EU airline
If you have not already received benefits (compensation, re-routing, assistance from the airline) for flight related problems for this journey under the relevant law of a non-EU country.
Cancelled flight
Details of your rights
Delayed flight
Details of your rights
Denied boarding
Details of your rights
Overbooked flight
Details of your rights
Missing connecting flight
Details of your rights
Damaged and delayed baggage
Details of your rights
Did you know that in case your flight is delayed for more than 3 hours to reach the final destination, you are entitled to receive a compensation for the inconvenience caused? Time is money, and we understand how important it is for you to reach your destination on time. Therefore, we want to make sure that you are aware of your rights as a passenger. By claiming your compensation, you can cover the extra expenses you may have incurred due to the delay and also receive a refund for a portion of the fare. Don’t let airline companies get away with treating you unfairly. Take charge of your rights and claim the compensation you deserve. So the next time your flight is delayed, remember that you have options and you don’t have to suffer the consequences alone.
It is essential to ensure that you stay informed of any changes that may occur regarding your flight. Failure to receive notification of a flight cancellation at least 14 days before your scheduled departure makes you eligible for compensation. It is crucial to keep in mind that airlines have the responsibility of ensuring that their passengers are adequately notified of any changes that may occur during their travel. Therefore, it’s crucial to communicate with the airline and ensure that they have your valid contact information and that you are actively monitoring it. This way, you can receive notification of any changes that may occur and take the necessary steps to avoid inconveniences. It’s always best to be prepared and informed of any potential flight cancellations to avoid any unnecessary stress.
If you happened to have experienced the unfortunate scenario of being denied a seat due to overbooking, there is no need to worry. Rest assured that we have your best interest at heart and are committed to ensuring that you receive the compensation that you are rightfully entitled to. Our policy is to guarantee you a seat, and if we are unable to do so due to overbooking, we will make sure that you are properly compensated for any inconveniences caused. We understand that your time is valuable and that this inconvenience can cause undue stress and frustration, but please know that we are doing all that we can to rectify the situation as quickly as possible. Your satisfaction is our top priority, and we want to ensure that you are always able to travel with peace of mind.