Claim Your Compensation
Passengers have rights when travelling by air in certain conditions thanks to a European regulation EC 261/2004 also know as EU261.The regulation states that passengers may be eligible to get compensation if:
They experience flight delay more than 3 hours
Flight is canceled less than 14 days before the scheduled departure
They are denied boarding due to overbooking
They miss a connection
Enter your flight details
It only takes minutes to finish it! Enter your flight details into our online claims form.
We take care of your claim
We put pressure on the airline. If necessary, we go all the way to court. Stress free, risk free.
Receive up to €600 compensation
We receive your compensation.We transfer the money to your account.
About our service
At SkyCompass, we are committed to providing assistance to airline passengers who have experienced issues with their flight. Our proprietary database, coupled with Regulation 261/2004, allows us to aid our clients in obtaining compensation due to flight delays, cancellations, missed connections, or denied boarding. If you have experienced any of these issues and your flight originated from an EU country or was operated by a European airline, we encourage you to review your rights and consider submitting a claim for compensation. Our team is dedicated to helping you navigate the claims process and obtain the compensation you are entitled to. We look forward to assisting you with your claim.
Canceled flight
When a qualified flight is canceled, passengers are eligible for the rights to care, compensation, reimbursement and rerouting.
Delayed flight
If you reach your destination 3+ hours later than scheduled, and this delay is your airline’s fault, you might be eligible to flight delay compensation.
Missed connection
If passengers arrive at their destination over three hours late due to a missed connecting flight, you have the right to compensation as well as some additional benefits at the airport.
Denied boarding
You have the right to be reimbursed for the full cost of your ticket, and to be compensated same as for cancellations.
Overbooked flight
Airlines often overbook flights and are forced to deny boarding to some of their passengers. If you have been bumped from a flight and you have been denied boarding, you are entitled to a compensation payment.
Delayed baggage
Damaged baggage: make a claim against the airline within 7 days. Delayed baggage: report the issue within 21 days. Lost baggage: make a claim within 2 years.
Our team has extensive experience assisting clients in the aviation industry, including accidents, flight delays, luggage issues, and discrimination problems. We understand the importance of providing quality support to you, and we are always here to help. If you need any assistance, please do not hesitate to reach out to us. We are committed to providing prompt, professional, and reliable services to our clients. We would welcome the opportunity to offer our support to you. Thank you for considering our services.
We are committed to providing you with a professional and reliable service for your personal injury or delayed flight claim. Our services are offered under a Conditional Fee Agreement (CFA), commonly known as “No win,no fee.” This means that we are dedicated to representing you solely on the understanding that we will not charge any upfront fees if your claim is unsuccessful. Our team of experienced professionals is committed to helping you navigate the legal process and achieve a favorable outcome for your claim. You can rely on our expertise and knowledge to provide you with the highest level of service for your claim,
No win, no fee
Our firm takes care of all legal fees associated with your case and we operate on a contingency fee basis, meaning that we only collect our fee upon successful resolution of your claim.
Save time
We offer a streamlined solution for online document submission. Rest assured that our team will take care of the rest.
SkyCompass
Quick and easy
Our team completes the entire claim process, ensuring every aspect is addressed, from initiating the process to receiving appropriate compensation. SkyCompass
About SkyCompass
Our motivation is simple but powerful: to bring awareness to the rights of the passengers and help them stand up for those rights. Did you know that you could be entitled to up to 600 € per person for a long delay, cancellation or denied boarding? It’s amazing how many people are not even aware of this. As frequent travellers, we understand the frustrations of dealing with flight disruptions but instead of feeling discouraged, let’s channel that energy into making a positive change. Let’s help passengers get the compensation they deserve and make air travel a better experience for everyone!
Frequently Questions
A flight which has been brought forward by more than one hour is considered a cancelled flight. You have the same rights as in case of a flight cancellation.
Regardless of the circumstances, if your flight is cancelled you always have the right to one of the following options: reimbursement of your ticket, re-routing or a return flight as well as the right to assistance.
You may also have a right to compensation (if you were informed less than 14 days prior to the scheduled departure date). However, compensation is not due if the carrier can prove that the cancellation was caused by extraordinary circumstances.
A strike organised by trade union staff of an air carrier that is intended to support workers’ demands does not constitute an ‘extraordinary circumstance’. Therefore, internal strike action does not release the airline from its obligation to pay compensation in the event of cancellation or long delay of flights. However, strikes ‘external’ to the airline, such as strike action taken by air traffic controllers or airport staff, may constitute an extraordinary circumstance.
YES – if you arrive at your final destination with a delay of 3 hours or more, you may be entitled to financial compensation, as long as the delay was not caused by extraordinary circumstances. If your flight is delayed for two hours or more at departure, the airline must offer you care (meals and refreshments and, if necessary accommodation). If this delay means that, you arrive at your final destination with a delay of more than 3 hours you may also be entitled to financial compensation.
YES – if the flights are part of a single reservation, and you arrive at your final destination with a delay of 3 hours or more, and the delay is not due to extraordinary circumstances, you are entitled to financial compensation.
This depends on national law in each European country and will therefore vary throughout the EU. Check with the National Enforcement body in the country concerned or a national consumer centre for more information.
Both. With cancelled/delayed flights, you won’t receive compensation if the cancellation/delay was due to extraordinary circumstances for example due to bad weather. Where the cancellation/delay was due to extraordinary circumstances, you may not have the right to compensation, but the carrier must still offer you assistance (reimbursement or re-routing) and care (meals and/or accommodation) while you are waiting for alternative transport.